1. Introduction
The Society For Pharma Quality Leaders (“SPQL”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our members, event participants, and website visitors. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data.
By using our website (spql.in) or applying for membership, you agree to the practices described in this policy.
2. Who We Are
SPQL is a professional organization for pharmaceutical quality leaders across QA, QC, R&D, Regulatory Affairs, and Manufacturing functions in India.
Contact for privacy matters:
Society For Pharma Quality Leaders
Website: https://spql.in
Contact page: https://spql.in/contact-us/
3. Information We Collect
3.1 Membership Application Data
When you apply for individual or corporate membership, we collect:
- Full name
- Email address
- Mobile number
- Photograph (profile image)
- Company name and designation
- Department and area of expertise
- Company address, city, state, and pincode
- Company website
- Years of experience
- Reporting structure (name and designation of reporting manager)
- Brief professional profile
- LinkedIn profile URL
- SPQL trustees known to you
- Username and password (encrypted)
3.2 Payment Information
Membership fees are processed through Razorpay, a third-party payment gateway. We do not store your credit/debit card details or banking information on our servers. All payment data is handled directly by Razorpay in accordance with their own privacy policy and PCI-DSS standards.
3.3 Event Registration Data
When registering for SPQL events (e.g., the Annual Meet), we may collect:
- Name and contact details
- Professional affiliation
- Dietary or accessibility requirements (if applicable)
3.4 Website Usage Data
We may automatically collect:
- IP address and browser type
- Pages visited and time spent on the site
- Referring URLs
- Device information
This data is collected through standard web analytics tools and is used in aggregate form only.
3.5 Communications
If you contact us via our contact form or email, we retain those communications to respond to your enquiry and improve our services.
4. How We Use Your Information
We use the information collected for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Processing and reviewing your membership application | Contractual necessity |
| Issuing your membership card | Contractual necessity |
| Processing membership fee payments via Razorpay | Contractual necessity |
| Maintaining the Members’ Directory | Legitimate interest / Consent |
| Sending event invitations, newsletters, and updates | Legitimate interest / Consent |
| Verifying eligibility through the SPQL screening committee | Legitimate interest |
| Providing access to recorded presentations and training materials | Contractual necessity |
| Improving the website and user experience | Legitimate interest |
| Complying with legal obligations | Legal obligation |
5. Members’ Directory
Your profile information (name, designation, company, LinkedIn, and photograph) may be displayed in the Members’ Directory, accessible to other logged-in SPQL members. By completing your membership application, you consent to this display.
If you wish to restrict or remove your profile from the directory, contact us at the details provided in Section 2.
6. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with:
- Razorpay – for payment processing. View their privacy policy at https://razorpay.com/privacy/
- SPQL Board of Trustees and Screening Committee – for membership review and approval
- Event co-organizers (e.g., JSS College of Pharmacy) – limited data shared for event management only
- Legal authorities – where required by law, court order, or regulatory obligation
- Service providers – who assist in operating our website and delivering our services, bound by confidentiality obligations
7. Data Retention
We retain your personal data for as long as your membership is active and for a reasonable period thereafter. Specifically:
- Membership data: Retained for the duration of your membership plus 3 years
- Payment records: Retained for 7 years as required by Indian accounting and tax regulations
- Event data: Retained for 2 years post-event
- Website usage data: Retained for up to 12 months in aggregated form
If your membership application is rejected or withdrawn, your personal data will be deleted within 90 days, except for payment records where applicable.
8. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:
- Encrypted password storage
- Secure HTTPS connections on our website
- Access controls limiting who within SPQL can view member data
- Payment processing through PCI-DSS compliant Razorpay infrastructure
However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your SPQL account.
9. Your Rights
Under applicable Indian data protection law and general best practices, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal retention obligations)
- Withdraw consent for optional uses (e.g., Members’ Directory listing)
- Object to processing based on legitimate interest
- Request a copy of your data in a portable format
To exercise any of these rights, contact us via https://spql.in/contact-us/. We will respond within 30 days.
10. Cookies
Our website may use cookies to improve your browsing experience. These include:
- Essential cookies – required for the website and login functionality to work
- Analytics cookies – to understand how visitors use the site (aggregated, anonymous)
You can control cookies through your browser settings. Disabling cookies may affect certain features of the website, including the login and membership portal.
11. Third-Party Links
Our website may contain links to third-party websites (e.g., Razorpay, LinkedIn, JSS College of Pharmacy). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
12. Children’s Privacy
SPQL is a professional organization intended for adults currently employed in the pharmaceutical industry. We do not knowingly collect personal information from individuals under the age of 18.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
For significant changes, we will notify active members via email.
14. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the jurisdiction of the courts in India.
15. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Society For Pharma Quality Leaders
Website: https://spql.in/contact-us/
This Privacy Policy was prepared specifically for spql.in and reflects the data collection practices observed on the site, including membership applications, Razorpay payment processing, and the Members’ Directory.